Terms & Conditions

With effect from 21st July, 2023…

By accessing and using this website the user accepts and agrees to be bound by the Terms and Conditions mentioned herein. These Terms and Conditions are updated and changed from time to time hence the User are advised visit this page and check for latest updated Terms and Conditions.

Definitions

Website: The term website means www.theticketbari.com  and includes its owners, DARK PRINCE PICTURES LLP, and employees and associates of DARK PRINCE PICTURES LLP.

User: User means the person accessing the website and availing the online booking facility.

Customer: Customer means all the patrons of the website including the user as defined above.

Terms and Conditions

  • User booking tickets online using www.theticketbari.com should be at least 18 years old. If a user is less than 18 years old he/she will need to declare parents/guardians’ permission to make payment on the website. The Website is not responsible for any kind of monetary, personal/financial information leakage or loss to the User. By purchasing tickets online, user is agreeing with Website’s terms & conditions and privacy policy.
  • The user must provide the Website with the correct information pertaining to the cardholders name, card type, the card number, the card expiry date and the security code on the back of the card (if any) in order to make payment to the Website. The user shall be responsible for the correctness of the information provided and shall not be indemnified if the information is wrongly entered whether intentional or unintentional.
  • The user must ensure the correctness of all details of the booking before finally booking their tickets as the Website will accept no responsibility and will not issue a refund for wrong bookings that are the fault of the user. If the user experiences problems with the booking process, they are to call the Website’s helpline number mentioned on the booking page. The Website shall not cancel any bookings once the transaction is completed.
  • Once the booking has been processed, the user will receive a confirmation e-mail to their e-mail address or message on their mobile or both as opted by user, giving all the relevant details of their booking. The Website is not responsible and will not issue a refund to the user for selecting the wrong tickets or if the user does not meet the minimum age requirements for that particular show. The online booking is non-transferable and cannot be further sold.
  • To collect the tickets the user must present the credit/debit card that was used to book the tickets in that particular drama/event. The user has to carry the print out of the confirmation mail. The user may show hard/soft copy of the confirmation message at the ticket counter of the show venue and collect their tickets.
  • The user shall also carry proof of age for shows which are certified as ‘A’ or Adults only.
  • Unless specified otherwise User is subscribed to the Website & its Partner promotions related communication through SMS & Email.
  • Outside food & beverages are not allowed.
  • The booking is valid only for the viewing of the show at a specified venue and time. The booking shall become invalid and non-refundable if not used on the date & time specified on its face.
  • If, in the opinion of a representative of the website, the user is in breach of these Online Booking Terms or is under the influence of drugs or alcohol, or that it is necessary for the safety or comfort or security of other customers or for the protection of property, the representative reserves the right to refuse the entry or request the Customer to leave the venue and may if necessary physically remove the Customer from the venue or physically restrain the Customer.
  • The Website is required to abide by and enforce the age restrictions as specified by the Law for the time being in force. In the event that an authorised representative of the Website is of the opinion that the user does not meet the minimum age requirement and the user cannot provide photographic proof that they are of the required age, entry to that show will not be permitted.
  • We use www.tugoz.com platform/services for the ticket booking process. By using this site you agree to the privacy policy and terms and conditions as stated on www.tugoz.com.

Cancellation of tickets

The customer does NOT have any option to cancel the ticket booked online on the Website.

Users can contact the Website’s customer care at support@theticketbari.com for refunds due to technical errors or any other genuine reasons, and if claim is approved refund would be processed. For details refer Cancellation & Refund Policy.

The Website will do everything possible to ensure the show and operating times of the drama/event are true to the advertisements. However due to circumstances beyond the Website’s control there may be times that a show has to be cancelled or shown at a different time. In this instance the user may be given a refund of the ticket only. The refund shall be credited back to the same account the user used to make the payment for the booking. If any show is cancelled or cancellation is done from the management of the Website then the formalities for the same will be taken in to consideration. The user agrees not to bring in any action against the Website in such instance.

Other Miscellaneous Terms & Conditions

The Website reserves its rights to suspend the operations of any venue due to some exigencies and any offer, scheme, promotions shall not be valid/ applicable in respect of such venues. The website shall not be liable for any losses/ damages arising /connected with such suspension. This clause shall also be applicable and binding on all website agents, partners and agents, partners of its affiliate/ group companies.

Rules of Conduct

The Website believes in creating a safe space for artists to easily sell tickets to their shows. Users of the Website are expected to respect the artists and their performance, use this platform to support their art by buying tickets to their shows. Users who misuse this platform will be banned from the website and will not be allowed to use services provided by the Website for indefinite time.

User restrictions

Users are strictly advised against using the website to bulk buy or unnecessarily hold the seats to stop others from booking. Any such behaviour which makes it difficult for others to book the ticket will result in being banned from the website.

Warranties and Indemnification

The user represents that he/she is of sufficient legal age to use this service, and he/she possess the legal right and ability to create binding obligations for any liability he/she may incur as a result of the use of this service. The user understands that he/she is financially responsible for all uses of this service by him/her. The user will supervise all usage of the booking facility under his/her name or account. The user warrants that all information supplied by him/her and members of his/her household in using the booking facility are true and accurate.